Delivery Information
Important Shipping Update
Due to the overwhelming response to our Sale, our warehouse is currently experiencing higher than usual order volumes.
Please allow up to 5 business days for your order to be dispatched. Once your order has been shipped, you will receive a confirmation email with tracking details.
Thank you for your patience and understanding while our team works through orders as quickly as possible.
Shipping Rates & Delivery Times
| Region | Method | Cost | Estimated Delivery Time | Free Shipping |
|---|---|---|---|---|
| Australia | Standard via Australia Post or Startrack | $10 (orders under $100) | 3–7 business days | Orders $150+ |
| Express (select at checkout) | $15 flat rate | 1–3 business days | Not available during sales | |
| New Zealand | DHL Express | $28 flat rate | 1–2 business days (metro next day) | Orders $150+ |
| United States | — | Currently unavailable | — | — |
| Rest of the World | DHL Express | $35 flat rate | Up to 7 business days |
Not available  |
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International Taxes & Duties
Additional customs duties, import taxes, or local charges may apply and are the responsibility of the customer. These are not included in your shipping fee.
Delivery Enquiries
If you have any questions about your delivery, please email our teamÂ
Please note: We are not responsible for delivery delays once your order has been dispatched.
Have more questions? Reach out to us at hello@wilsonandfrenchy.com.au — we’re here to help.